A Data-Backed Transfer Chute Optimisation at a Diamond Processing Facility with DuroTek™ Engineered Chutes
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A Data-Backed Transfer Chute Optimisation at a Diamond Processing Facility with DuroTek™ Engineered Chutes

How a Diamond Processing Facility in Canada Transformed Their Transfer Chute Performance With Tega’s DuroTek™ Engineered Chutes

Trust is built through reliability. And reliability starts with design.

When systems break down in heavy-duty mining, the cost is not just repair. It is production loss. It is hours gone. It is trust in the process — eroded.

That was exactly what our esteemed client from Canada was confronting.

At one of the world’s most advanced diamond processing facilities, their overflow chutes of Dense Media Separation (DMS) circuit were facing very high impact due to heavy mass flow rate of abrasive slurry.

The Following Result?

High wear. Unplanned shutdowns. Productivity leakage.
Every two months, the same story repeated.
Chute liners failed.
Maintenance teams were mobilised.
Production paused.
Margins suffered.

At one of the world’s most advanced diamond processing plants, high-impact slurry handling was wearing out chute liners far too quickly. Each failure led to unplanned shutdowns, maintenance callouts, and real economic loss.
This was not desirable.
This was not sustainable.
It needed a smarter answer.

This is where we stepped in. We did what we do best by rebuilding the solution from zero; by designing the chute smartly.

The Challenge: High Wear. High Downtime.

The diamond processing facility in Canada was operating a Dense Media Separation (DMS) circuit, processing 200 tons of abrasive slurry per hour. The rock-box region, were under continuous impact from a mix of kimberlite, metavolcanic rock, and granite slurry.

This resulted in:

  • Liners failing every 2 months
  • Rock-box zones experiencing impact velocities up to 6.9 m/s
  • Slurry punctures becoming frequent
  • Erosive wear rates peaking at 88 mm per year
  • Downtime and manual maintenance kept interrupting production flow

They were not just losing materials.
They were losing momentum.

The Tega Mindset: ‘Start From The Beginning’ Principle

At Tega, we do not believe in putting a patch on problems. We solve them by understanding them at the root level.
Our engineers went on-site and scanned the entire chute along with site constraints.
We observed the flow.
We captured the data.
We studied every velocity vector and wear angle in the existing system.

Next, we redesigned the entire chute. It was not designed to last a little longer, but to put an end to the problem entirely.

The Solution We Offered

Tega DuroTek™ Engineered Chute: a modular, high-performance transfer chute system that is designed for durability, simplicity, and seamless integration.

What We Delivered: DuroTek™ Engineered Chute

The DuroTek™ Engineered Chute was a transformation and not a mere tweak.

Key Innovations Include:

  • Impact geometry redesigned to minimise direct hits at the rock-box
  • Flow-promoting liners to reduce turbulence and material build up
  • Liner material upgradation to resist both abrasion and impact
  • Modular assembly enabling fast inspection and changeout with minimal disruption

Every component was intentional.
Every design choice was functional.
And, the results were immediate.

The Numbers: Measurable, Impactful, Proven
The numbers: measurable, impactful, proven
Feedback From The Frontlines: Client Speaks
Feedback from the frontlines: Client speaks
Real Impact Beyond The Metrics

By installing the DuroTek™ Engineered chute, the diamond processing facility:

  • Tripled liner life
  • Eliminated unplanned shutdowns due to chute failure
  • Saved thousands of man-hours in maintenance
  • Achieved over $200,000 CAD in annual savings
  • Reduced circuit downtime and increased reliability significantly
  • Payback period for the client was under 12 months

Besides reducing maintenance, our transfer chute system restored confidence.

Built For The Toughest Environments

Tega DuroTek™ Engineered chutes are purpose-built for real-world, high-impact slurry systems.

Tega DuroTek™ Engineered chutes

This is engineering for excellence.
And in mining, engineering excellence is indubitably everything.

Lessons In Thinking Differently

The success at the diamond processing facility was not a mere result of better liners. It came from rethinking what a wear system could be.

We did not try to fight the impact. We redirected it.
We did not just improve liner material. We redesigned the interaction.
We did not just solve for today. We engineered for tomorrow.

Let’s Engineer Your Next Advantage!

If your plant is caught in the loop of reactive maintenance and recurring failures, maybe it is not your operation. Maybe it is the faulty chute design.

At Tega, we engineer smarter chutes sans stopgaps.
Allow us to design your next advantage.

Let’s talk. Let’s rethink what’s possible.

Enquire Now