Tega personnel periodically visit customer plant sites so as to collect the performance and wear measurement data of the cyclones. Such data assists us in prediction of remaining life of the wear parts in a cyclone as well as suggest improvements to improve process efficiency.
Data collection of the cyclone performance is done through test works at site & plant data from each shift. The data generated is entered in to proprietary software in order to generate the current profile of the cyclone with estimated performance and life.
Tega’s after sales service includes periodic visits to the plant for overseeing the performance of the cyclones and to assist the plant people during trouble shooting activities, if any.
Sharing with the customer on the developments of new and improved design of cyclone liners (ceramic, cast cryston, stainless steel etc.) that may add to the benefit of the particular application as well training plant operators on site is a value Tega brings along with its product solutions.